Struggling to Pay Your Energy Bills?
We’re Here to Guide You
At Energies Direct, we understand that sometimes your business might face financial challenges — and energy bills can add pressure.
We’re not an energy supplier and can’t set up payment plans, but we can guide and support you in contacting your supplier, understanding your account, and exploring ways to reduce your energy costs.
Contact Your Supplier Immediately
If you’re finding it hard to pay, your first step should be to contact your energy supplier directly. Suppliers are required by Ofgem to work with you to find a fair and practical solution.
Your supplier may be able to:
- Set up a payment plan or deferment
- Review your billing and usage accuracy
- Offer short-term support options
- Help prevent disconnection
If you’re not sure who your supplier is, our team can help you identify them.
How Energies Direct Can Support You
While we can’t make financial arrangements on your behalf, we can assist and advise in several important ways:
- 📋 Help You Understand Your Bill: We’ll explain your charges, usage data, and contract terms clearly so you know exactly where you stand.
- 💬 Guide You to the Right Contact: We’ll help you find the correct billing or support contact for your supplier, saving you time and frustration.
- ⚡ Review Your Tariff: If your current rate is too high, we’ll compare the market and help you switch to a better business energy deal when you’re ready.
- 🤝 Liaise With Suppliers: With your permission, we can contact your supplier to help clarify your situation and ensure your case is handled fairly.
Managing Your Business Energy Costs
If cash flow is tight, even small changes can make a difference. Here are some practical steps:
- Submit regular meter readings – avoid estimated bills.
- Reduce out-of-hours energy use – switch off non-essential lighting or machinery.
- Schedule energy audits – identify where energy is wasted.
- Plan early for renewal – speak to us before your contract ends to lock in the best available rates.
Independent Help and Resources
If you need free and confidential advice, you can also contact:
Contact Energies Direct
We’re here to advise and support you, even if we can’t set up payment plans directly. Our friendly UK-based team will help you understand your options and make sure you get the right help from your supplier.
Disclaimer: Energies Direct is an independent energy broker. We do not supply electricity or gas and cannot set up or manage payment plans. However, we can provide advice, supplier contact information, and guidance to help you find the right solution.